SCOUT is not applying the configuration I added in Sonim Cloud?
If SCOUT is not applying the configurations, you should check the following items. If the issue persists then you should contact Sonim support. Check if the device is connected
What configurations does SCOUT sync from Cloud?
SCOUT syncs those configurations that you set on Cloud. Below are the configurations you can set on Cloud. For more information, you can check the Cloud FAQs: Basic Config
Do I need to keep SCOUT in the foreground while it Syncs with Sonim Cloud?
SCOUT syncs with Sonim Cloud in the background, you do not have to keep it in the foreground.
Do I need to manually Sync SCOUT with Cloud all the time?
SCOUT shall automatically sync with Cloud every time you launch SCOUT. It also syncs with Cloud as per the sync interval set from Cloud (default set to once every 24
What does the Sync option in SCOUT do?
The Sync option allows you to manually sync the SCOUT profile configuration from Sonim Cloud.
Sonim CLOUD: Kiosk Mode
Q: What is SCOUT Kiosk Mode? A: SCOUT Kiosk Mode allows Enterprise Admins to customize the Launcher on Sonim devices for maximum employee productivity. It helps in optimizing device screens,
How can I access the Sonim Scout application?
https://www.youtube.com/watch?v=ifoKhI8XeNw If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]. We are open 24
How can I register the XP8 device by using Sonim Scout?
https://www.youtube.com/watch?v=yYPq6xKnY9g If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]. We are open 24
How can I manually sync the Sonim Scout application?
https://www.youtube.com/watch?v=2LS9cDgCkRk If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]. We are open 24
How can I find out device information within Sonim Scout on my XP8?
https://www.youtube.com/watch?v=VDwZft8vpJQ If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]. We are open 24 hours