Contact Support

If you would like to reach a Sonim Customer Experience Center representative with a question about your Sonim device or service, or need to request warranty service for your Sonim device, please complete the following information and one of our team members will be in touch with you shortly.

If your request is more urgent, and you would like to speak with someone directly, please contact our Customer Experience Center at one of the numbers below or use the chat feature on our website.

Also, please do not forget to check out our Sonim FAQ page where many of your support questions could be answered. To visit our FAQ page, simply click here.

If you are interested in purchasing Sonim devices, accessories or services, please click here.

GENERAL SUPPORT

North America/Asia

US, Canada & Asia: 1-833-697-6646 (1-833-MY-SONIM)

Australia/New Zealand

Australia: +61 7 2139 3550 (or 07 2139 3550 within Australia)

New Zealand: +64 800 453740 (or 0800 453740 within New Zealand)

Europe/Middle East

Germany: +49 8001815707 (or 08001815707 toll free within Germany)

Netherlands: +31 8000222213 (or 08000222213 toll free within Netherlands)

General Support Hours: Monday-Friday, 24 hours per day. Saturday & Sunday 9am-6pm (Eastern time).

AT&T FIRSTNET SUPPORT

FirstNet: 1-855-347-7876

FirstNet Support Hours: Monday-Sunday, 24 hours per day.