1. Our Difference
  2. ESG
  3. Repairability

Repairability & Longevity

Spare Parts Availability

At Sonim, our commitment to sustainability extends to the repairability and longevity of our devices. In line with the Ecodesign Regulation (EU) 2023/1670, we ensure our products are built to last and easy to maintain.

 

You can find the Spare Parts by clicking here.

Long-Term Availability

Spare parts are available for 
at least 7 years after a product 
has been discontinued.

Fast Fulfillment

We aim to deliver spare parts 
within 5 business days across most 
of our key markets.

Full Support Ecosystem

Documentation, part numbers, 
and installation support are available via our 
Authorized Service Providers and Technical Support Team.

Repair Documentation

XP Pro Thermal
XP Pro Thermal Manual 5 MB PDF
XP 400
XP 400 Service Manual 4 MB PDF