Sonim Technologies
Online Privacy and Security Policy

This Online Privacy and Security Policy (“Privacy Policy”) describes how Sonim Technologies, Inc. (“Sonim,” “We,” “Us” or “Our”) collects, Uses, shares and protects information about You.  By interacting with Sonim through Our Site or Services, You, the consumer (“You,” or “Your”) consent to the guidelines outlined in this Privacy Policy.  If Sonim amends or changes any portion of the Privacy Policy, it will be reproduced on this webpage in order to keep You up-to-date on the data We collect and how that data is Used.  Our Privacy Policy should be read alongside Our Global End User License Agreement (“Agreement”) and Terms of Use (“Terms”).  Unless noted otherwise, the capitalized terms found in this Privacy Policy have the same meaning as those in Our Agreement and Terms.  A portion of this Privacy Policy is specific to California residents, and is outlined in the “Notice of Privacy Rights for California Residents” section below.

Our Privacy Policy

Sonim takes Your privacy seriously, and is committed to safeguarding the information We collect. Sonim developed this Privacy policy to outline Our collection, use and protection best practices. This Privacy Policy also outlines Your options regarding the way Your information is collected and used.

The Information We Collect

When You interact with Sonim’s Site or Services, some or all of the following personal information may be collected:

Full Name
Physical Address
Mobile Phone Number
Email Address
Company Name
Company Address
Associated Website/URL
Wireless Carrier
IMEI – International Mobile Equipment Identity number
IP address
Serial number
Mobile network code/Mobile country code
Model number
Software version
Baseband Version
Android version
Kernel version
Build number
SCOUT configuration
Mobile Network Code
Mobile Country Code
Date/time of SCOUT client check-in with cloud server
Last date/time of App Updater client check-in with server
Location (GPS coordinates)
Wi-Fi network connected
Free device memory (ROM)
Current battery percentage
Current battery status (charging/not charging)
Maximum battery temperature recorded
List of all installed applications – package name of the application
List of all installed applications – version number of the application
Application assigned to PTT Key
Application assigned to Yellow Key
Application assigned to Alarm Key

The personal information Sonim collects helps Us provision software updates, offer better Product (defined below) support and assists Us in determining what Services may benefit You in the future. A “Product” or “Products” include(s) Sonim’s (i) Handsets, (ii) data and workflow applications, (iii) industrial-grade accessories, and (iv) any other products Sonim may release from time to time.

Why We Collect and Process Your Information

Sonim collects and processes personal information that You directly provide Us, or that We believe is necessary to provide You with the best possible experience with Our Site and Services.  This can be accomplished in a variety of ways, including the following manners:

Limited Warranty Registration.  Registering Your Handset with Sonim ensures that You enjoy the full benefit of Our three year limited warranty.  The personal information You provide Us in connection with the registration of Your Handset allows Us to quickly provide You with the focused support You need to minimize any interruption in Your use and enjoyment of Our Site and Services.

Sonim’s Site.  Our Site uses cookies to understand how You use Our Site so We can design better Services in the future and customize web page content based on Your browser type and Your previous browsing activity.  A cookie is a small file that is sent from a website’s server and placed on a device when You visit a website.  These cookies may only be stored for a brief period of time – during the time You visit a Sonim Site (“session cookies”), or for a fixed period of time (“persistent cookies”).  You can adjust or disable cookies by navigating to the settings or options section of Your web browser. Limiting or disabling cookies on Our Site may prevent Sonim from providing You with the full array of S