While our devices do have two SIM card slots, currently the carriers in the US do not support this functionality at this moment in time.   If you need any

Open the File Manager app and navigate to your Download folder. If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646)

If you want to perform a reset without triggering Google Device Protection, you need to do it through Settings.   If your phone is reset through the Recovery menu, your

When your phone is reset using the Recovery Menu, your phone will ask you for your Google account information. Simply enter it the same way you normally do.  But, if

Google Device Protection is enabled automatically when you add a Google account to your phone and set a Lock screen. When an unauthorized reset gets performed on your phone, you

Safe Mode runs the phone without any 3rd party applications, but without wiping the device, allowing testing.

Press and hold on the Power Off option on your screen to see the prompt for Safe Mode.

Do not download from unknown or untrusted sources, and keep your device up to date whenever a system update is available.   If you need any further assistance with this

Open SonimCare out of SonimScout for device details.   If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email