Skip to content
Sonim Technologies Logo Sonim Technologies Logo Sonim Technologies Logo
  • Solutions
    • Industries
    • Case Studies
  • Products
    • Devices
    • SonimWare
    • Accessories
    • Push-to-Talk
    • Rugged Performance Standards
  • Partners
    • Partner Program
    • Accessories
    • Applications
    • Carriers
    • Distributors
    • Infrastructure
  • About
    • Corporate
    • News
    • Investor Relations
    • Contact Us
    • Contact Sales
    • Code of Conduct
    • Media
    • Corporate Responsibility
  • Blog
  • Support
    • Contact Support
    • Online Support
    • FAQs
    • Repair Status
    • Return and Refund Policy
    • Register Warranty
    • Warranty Information
    • Recycling Program
  • Contact Us
  • SHOP
  • Solutions
    • Industries
    • Case Studies
  • Products
    • Devices
    • SonimWare
    • Accessories
    • Push-to-Talk
    • Rugged Performance Standards
  • Partners
    • Partner Program
    • Accessories
    • Applications
    • Carriers
    • Distributors
    • Infrastructure
  • About
    • Corporate
    • News
    • Investor Relations
    • Contact Us
    • Contact Sales
    • Code of Conduct
    • Media
    • Corporate Responsibility
  • Blog
  • Support
    • Contact Support
    • Online Support
    • FAQs
    • Repair Status
    • Return and Refund Policy
    • Register Warranty
    • Warranty Information
    • Recycling Program
  • Contact Us
  • SHOP

My display does not switch between portrait and landscape mode

Go to SETTINGS > DISPLAY > AUTO-ROTATE SCREEN.  ON will allow screen to rotate, OFF will restrict phone display in portrait mode. You can also pull down the notification bar

My display on my device is cracked.

Contact Sonim Customer Experience Center (1-833-MY-SONIM or [email protected]) to determine how your warranty claim will be handled.  Depending on your carrier, and when you purchased your device, this will determine

I have a line(s) running through my screen

Contact Sonim Customer Experience Center (1-833-MY-SONIM or [email protected]) to determine how your warranty claim will be handled.  Depending on your carrier, and when you purchased your device, this will determine

My apps are not showing full screen on the phone

Some apps may not be optimized for the size of the Infinity Display and may not completely fill the screen. Many apps can be resized to take full advantage of

My XP8 constantly wakes up when it is in my pants pocket or purse. How can I keep it off until I want to use it?

Go into SETTINGS > ACCESSIBILITY >  SETTINGS > Turn OFF Press Home wake up key.  The default is ON, so press the tab and make sure it is turned off.

How can I reorganize my home screen to personalize it more to my liking?

Touch and hold the application you would like to move and drag it to the place on the home screen you would like it to reside and release. If you

My screen seems to be dimming on me without me doing anything.

There is a setting on the XP8 called Adaptive Brightness. When that is turned on, your device will adjust screen brightness on its own based on how much light is

How can I change the screensaver on my device to show a special picture?

Press and hold on any open space on the home screen, select WALLPAPERS, select PHOTOS, scroll through and select the photo you would like to set as your screensaver.  Then


  • All Categories
  • Archived: Devices
    • Archived: XP3
    • XP5s
    • Archived: XP8
  • Archived: RDK
  • Archived: Accessories
  • Archived: Applications
  • Archived: Partner
  • Archived: Customer Spotlight
  • Archived: Events

Solutions

Industries
Case Studies

Products

Devices
SonimWare
Accessories
Push-to-Talk
RPS

Support

Online Support
FAQs
Repair Status
Return and Refund Policy
Register Warranty
Warranty Info
Recycling Program
Contact Support

Partners

Partner Program
Accessories
Applications
Carriers
Distributors
Infrastructure

About

Contact Us
Contact Sales
Corporate
News
Investor Relations
Executive Team
Board of Directors
Corporate Responsibility

Store

Online Store

Blog

All Categories

Connect With Us