Contact Support

If you would like to reach a Sonim Customer Experience Center representative with a question about your Sonim device or service or need to request warranty service for your Sonim device, please complete the following information and one of our team members will be in touch with you shortly. If you are interested in purchasing Sonim devices, accessories, or services, please click here.

Also, please do not forget to check out our Sonim FAQ page where many of your support questions could be answered. To visit our FAQ page, simply click here:

If your request is more urgent and you would like to speak with someone directly, please contact our Customer Experience Center at 1-833-697-6646 (1-833-MY-SONIM). We are open 24 hours a day, Monday-Friday & 9:00 am-6:00 pm on Saturday & Sunday to assist you. Please note, all hours of operation are Eastern Time.