For XP8, Sonim Setup Wizard will be pre-loaded on your phone. For XP3 and XP5s, you can ensure you have the latest version of Sonim Setup Wizard by running App
Sonim Setup Wizard can provision the following features: Configure Wi-Fi APNs Download & Install Applications Add VPN profiles Add Contacts Disable Applications Set Ringtone and Volume for calls, alarms &
Why am I getting a message that says “A few resources need manual acceptance for provisioning to complete. Please click OK to proceed.”?
A few resources require your acceptance to complete the final provisioning. Sonim Setup Wizard will show this message as a reminder to complete this step. Once you click on OK,
Why am I getting a message that says “Battery Low! Please ensure that the phone is charged with at least 10 percent of battery”?
If a device shuts down in the middle of provisioning it can cause your device to malfunction, To prevent this, Sonim Setup Wizard requires your battery to be charged to
The provisioning logs show that resources have failed to provision. How do I find out the reason why those resources have failed?
The provisioner will have to check the configuration of the failed resources in the provisioning profile on Sonim Cloud.
Why do I get a message that says “A device reboot is recommended to remove the icons of disabled applications”?
Whenever any application is enabled or disabled from the provisioning profile, the device needs to be rebooted to add or remove the application icon from your app tray. If you
If you see this message, there is a possibility that the QR code generated is not correct. The provisioner can check all of the configurations of the provisioning profile and
If the device is turned off before provisioning completes, Sonim Setup Wizard will prompt you to reset your device to factory settings. It is recommended to reset your device if
Sonim Setup Wizard helps you to provision and deploy large number of devices. You can create a provisioning profile on Sonim Cloud and use Sonim Setup Wizard to scan a