Sonim Chat is a feature of Sonim SCOUT. It is available under SCOUT -> Support -> Chat.
Sonim Chat helps you to connect with Sonim Support team to get instant answers to all your queries. To initiate a chat with the Sonim Support team you need to navigate to SCOUT -> Support -> Chat, Fill in First Name, Last Name, Email and Subject (Details of your question) and click on Chat Now. A Sonim Support representative will be assigned to you to answer all of your questions.