SCOUT Chat helps you get instant support for your queries on Sonim solutions. You can initiate a chat with Sonim support representatives to get quick answers. For more information on the chat features please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]  We are open 24 hours a day, Monday-Friday and we will further assist in troubleshooting.