Try tracking your XP8 with Google online. In the Google search bar simply type in “find my phone” and a Google map will come up with the location.

If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected].  We are open 24 hours a day, Monday-Friday and we will further assist in troubleshooting.