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We're here to help! Reach out to our customer service and sales teams with any questions, concerns, or support needs, and we'll get back to you as soon as possible.

If you are interested in learning more about Sonim’s devices, please submit the information requested below and a product specialist will follow up with you promptly to provide more product information and assist with your purchase. Any additional information you can provide will help ensure we get you connected as soon as possible.

Is this a business/enterprise or personal/individual purchase?  
Country
Product(s) of interest 
What is your purchase timeframe? 

Please provide Sonim with any additional information regarding your intended use or inquiry. If you need to contact Customer Support please choose that option above or email support@sonimtech.com

Sonim Technologies is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow Sonim Technologies to store and process the personal information submitted above to provide you the content requested.

If you need Customer Support, please submit a request below, send an email to support@sonimtech.com or call us at https://www.sonimtech.com/support
 

If you need online support or device user guides, please visit our Online Support page, or

Sonim has created a new Customer Experience Self Help portal where you can register your devices, create your own RMAs, search our Knowledge Base, find User Guides & other key device literature & create trouble tickets, amongst other cool links to our Sonim University, the Sonim Store & more.

Country
Reason for Contacting Support 
Product(s) of interest 

Please describe the technical issue you’re experiencing and include as much detail as possible so our technical team can better understand and assist you.

Sonim Technologies is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow Sonim Technologies to store and process the personal information submitted above to provide you the content requested.

If you believe your Sonim device has been affected by a cybersecurity threat, please contact our Sonim Customer Experience Center immediately.

 

The preferred method to report your incident is to complete the online form below. Alternatively, you can contact us by calling us here: https://www.sonimtech.com/support 

Your report will help us investigate, respond and protect your devices.

Customer Information

Device Information

Threat Detection

Observed symptoms: 

Network Activity

Connection type 
I consent to the collection of the above technical data for cybersecurity investigation purposes.
Consent 1 
Consent 2 
Our next steps..

1. We will acknowledge your report within 24 business hours of receipt.
2. The Sonim team will meet and communicate our findings back to you within 72 business hours.
3. If there is additional information that Sonim requires, we will contact you directly at the email address you provided.
4. When Sonim closes your Security Vulnerability report, we will contact you with our final resolution again, at the email address you provided.
Devices or Topics of Interest: (please select all that apply)

Please provide Sonim with any additional information regarding your partner interest request. This will help ensure your message is forwarded to the correct team. If you need to contact Customer Support, please use the Support & Service form above or email support@sonimtech.com

Sonim Technologies is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow Sonim Technologies to store and process the personal information submitted above to provide you the content requested.
Country

Please provide your company if you are contacting us in a business capacity.

Please provide your job title if you are contacting us in a business capacity.

Reason for inquiry

Please provide Sonim with any additional information regarding your request. If you need to contact Customer Support, please use the Support & Service form above or email support@sonimtech.com.

Sonim Technologies is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow Sonim Technologies to store and process the personal information submitted above to provide you the content requested.