Q: What is Contact Transfer?

A: SCOUT Contact Transfer provides multiple methods to update the contacts on your device. You can update the contacts on your device by using Bluetooth transfer from another device, load a standard vCard (VCF), use a CSV with additional fields or update contacts over-the-air. For more information on Contact Transfer please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected].  We are open 24 hours a day, Monday-Friday and we will further assist in troubleshooting.

Q: What is Sonim BLE Connect?

A: Sonim BLE Connect allows for Bluetooth Low Energy (BLE) accessories to be compatible with Sonim phones and allow for better support of key Push-to-Talk applications. For more information on Sonim BLE Connect please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected].  We are open 24 hours a day, Monday-Friday and we will further assist in troubleshooting.

Q: What is Call Screening?

A: SCOUT Call Screening allows you to block unwanted incoming calls and messages and restrict outgoing calls and messages to contacts. Call Screening allows you to block spam calls and prevent Users from making non-work calls and focus on productivity and safety. For more information on Call Screening please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected].  We are open 24 hours a day, Monday-Friday and we will further assist in troubleshooting.

Q: What is SCOUT Stealth Mode?

A: SCOUT Stealth Mode allows you to easily and quickly control notifications, sounds, display and LED. You can set notifications, sounds, display and LED in a Stealth Mode profile. These settings will be applied when you turn ON Stealth Mode. For more information on Stealth Mode you can follow the link below.

SCOUT Stealth Mode FAQs: https://www.sonimtech.com/pdf/scoutstealthmodefaqs