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Get in touch

We're here to help! Reach out to our customer service and sales teams with any questions, concerns, or support needs, and we'll get back to you as soon as possible.

If you are interested in learning more about Sonim’s devices, please submit the information requested below and a product specialist will follow up with you promptly to provide more product information and assist with your purchase. Any additional information you can provide will help ensure we get you connected as soon as possible.

Country

Please provide your company if you are not contacting us about a personal purchase.

Please provide your job title if you are not contacting us about a personal purchase.

Product(s) of interest
What is your purchase timeframe?

Please provide Sonim with any additional information regarding your intended use or inquiry. If you need to contact Customer Support please choose that option above or email support@sonimtech.com

Sonim Technologies is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow Sonim Technologies to store and process the personal information submitted above to provide you the content requested.

If you need Customer Support, please submit a request below, send an email to support@sonimtech.com, or call 1-833-697-6646.
If you need online support or device user guides, please visit our Online Support page.

Please provide your company if you are not contacting us about a personal device.

Country
Reason for Contacting Support 

How can we help you? Please provide as much relevant information as you can share.

Sonim Technologies is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow Sonim Technologies to store and process the personal information submitted above to provide you the content requested.

If you believe your Sonim mobile hotspot has been affected by a cybersecurity threat, please contact our Sonim Customer Experience Centre immediately.

 

The preferred method to report your incident is to complete the online form below.


Alternatively, you can call us toll-free from Australia at +61 1800 595 243.

 

Your report will help us investigate, respond, and protect your connected devices.

Customer Information

Device Information

Threat Detection

Observed symptoms: 

Network Activity

Connection type 
I consent to the collection of the above technical data for cybersecurity investigation purposes.
Consent 1 
Consent 2 
Our next steps..

1. We will acknowledge your report within 24 business hours of receipt.
2. The Sonim team will meet and communicate our findings back to you within 72 business hours.
3. If there is additional information that Sonim requires, we will contact you directly at the email address you provided.
4. When Sonim closes your Security Vulnerability report, we will contact you with our final resolution again, at the email address you provided.
Devices or Topics of Interest: (please select all that apply)
Sonim Technologies is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow Sonim Technologies to store and process the personal information submitted above to provide you the content requested.
Country

Please provide your company if you are contacting us in a business capacity.

Please provide your job title if you are contacting us in a business capacity.

Product(s) of interest

Please provide Sonim with any additional information regarding your intended use or inquiry. If you need to contact Customer Support please use the customer support form above instead or email support@sonimtech.com

Sonim Technologies is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
Communications
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit below, you consent to allow Sonim Technologies to store and process the personal information submitted above to provide you the content requested.