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  4. Repairability – Canada (EN)

Repairability & Longevity

En français

Spare Parts Availability

At Sonim, our commitment to sustainability extends to the repairability and longevity of our devices. In line with the Canada Compliance Bill 29, we ensure our products are built to last and easy to maintain.

 

You can find the Spare Parts by clicking here.

Guaranteed

Warranty of Availability of Replacement Parts and Repair Services

 

Replacement parts, repair services, and maintenance information for this product are available and guaranteed for a minimum of 5 years following the date of purchase.

Consumers may contact Sonim Technologies or authorized service centers to obtain parts and repair services during this period.

Partially Guaranteed

Warranty of Availability of Replacement Parts and Repair Services

 

Certain replacement parts and repair services for this product are available for a minimum of 3 years following the date of purchase.

Availability is not guaranteed for specific components listed below:
– [Example: Protective casing]
– [Example: Battery unit after 3 years]

Please consult the product manual or contact Sonim Technologies for details.

Not Guaranteed

Notice Regarding Parts and Repair Services

 

Sonim Technologies does not guarantee the availability of replacement parts, repair services, or maintenance information for this product.

By proceeding with this purchase, you acknowledge that replacement parts or repairs may not be available.

Repair Documentation

XP Pro
XP Pro Manual English 4MB PDF
XP3plus 5G
XP3plus Manual English 3.4MB PDF
H500
H500 Disassembly Instruction Document English 790KB PDF