1. About
  2. Corporate Responsibility
  3. ESG – Canada (EN)

Our Commitment to Sustainability in Canada

At Sonim, we go beyond rugged performance — we're building a responsible future. 

En français

Ecodesign Standards – Built Into Every Device

We fully comply with the latest Canada Compliance Bill 29 and related initiatives by integrating durability, reparability, and longevity into our design and support practices. 

 

Our Environmental, Social, and Governance commitment aligns with Ecodesign and Energy Labeling regulations across Canada and beyond, ensuring our devices support a circular economy and meet or exceed sustainability requirement

Guaranteed

Warranty of Availability of Replacement Parts and Repair Services

 

Replacement parts, repair services, and maintenance information for this product are available and guaranteed for a minimum of 5 years following the date of purchase.

Consumers may contact Sonim Technologies or authorized service centers to obtain parts and repair services during this period.

Partially Guaranteed

Warranty of Availability of Replacement Parts and Repair Services

 

Certain replacement parts and repair services for this product are available for a minimum of 3 years following the date of purchase.

Availability is not guaranteed for specific components listed below:
– [Example: Protective casing]
– [Example: Battery unit after 3 years]

Please consult the product manual or contact Sonim Technologies for details.

Not Guaranteed

Notice Regarding Parts and Repair Services

 

Sonim Technologies does not guarantee the availability of replacement parts, repair services, or maintenance information for this product.

By proceeding with this purchase, you acknowledge that replacement parts or repairs may not be available.

To access service manuals Click Here

To see a list of spare parts Click Here.