Q: What is Sonim BLE Connect?

A: Sonim BLE Connect is a SCOUT feature that allows Bluetooth Low Energy (BLE) accessories to be compatible with Sonim phones. It also enables Bluetooth (BT) Push-to-Talk (PTT) accessories to work seamlessly with several PTT apps.

 

Q: How is Sonim BLE Connect accessed?

A: Sonim BLE Connect can be accessed from Sonim SCOUT > Utilities > Sonim BLE Connect.

 

Q: What are the prerequisites to using this feature?

A: Ensure phone Bluetooth is turned ON and location permission has been accepted in order to use the Sonim BLE Connect feature.

 

Q: How can I make sure I’m always using the latest version of BLE Connect?

A: Sonim BLE Connect app can be updated via App Updater for XP3 and XP5s devices (SCOUT > Setup > App Updater > Check for updates). Use the Google Play™ store to update the application on XP8 by searching for “Sonim BLE Connect”.

 

Q: Which BLE accessories are supported by Sonim BLE Connect?

A:

Table 1: Native and non-native accessories

Sl No.Device NameNativeNon-native
1Blue Parrott B350-XTYesNo
2Blue Parrott B450-XTYesNo
3Blue Parrott C400-XTYesNo
4Blue Parrott S450-XTYesNo
5Blue Parrott B550-XTYesNo
6Blue Parrott C300-XTYesNo
7AINA Voice RecorderYesNo
8AINA Smart ButtonNoYes
9Klein Blu PTT ButtonNoYes
10Pryme BLENoYes

 

 

 

 

 

Q: How do I pair an accessory with Sonim BLE Connect?

A: Ensure phone Bluetooth is turned ON.

If accessory is listed under Native accessories in Table 1: Native and non-native accessories:

  1. Ensure the Accessory is powered on and in pairing mode
  2. Navigate to Phone Settings > Connected devices > Bluetooth > + Pair new device
  3. Select the accessory from list of Available devices
  4. Pair the device by clicking on PAIR option
  5. Once paired, the accessory will be listed under Paired devices
  6. Navigate to Sonim SCOUT > Utilities > Sonim BLE Connect. Sonim BLE Connect will scan for nearby BLE devices (within ~10 meters).
    1. If not listed, use the Overflow menu > Refresh to refresh the main screen.
  7. Once detected Sonim BLE Connect will list the accessory in the Sonim BLE Connect main screen.
  8. Select the accessory to connect.

 

If accessory is listed under Non-Native accessories in Table 1: Native and non-native accessories:

  1. Ensure the Accessory is powered on and in pairing mode
  2. Navigate to Sonim SCOUT > Utilities > Sonim BLE Connect. Sonim BLE Connect will scan for nearby BLE devices (within ~10 meters). Once detected Sonim BLE Connect will list them in the main screen.
    1. If not listed, use the Overflow menu > Refresh to refresh the main screen.
    2. If accessory is not being listed after a Refresh, ensure that the non-native device is NOT paired under Phone Settings > Connected devices > Bluetooth. If paired, have the accessory disconnect from device Bluetooth
  3. Once detected Sonim BLE Connect will list the accessory in the Sonim BLE Connect main screen.
  4. Select the accessory to connect.

 

Q: My BLE device is not listed under Sonim BLE Connect. Why?

A: Ensure that the BLE accessory is one of the supported BLE accessories. (Refer to Table 1: Native and non-native accessories). Refer to Q: How do I pair an accessory with Sonim BLE Connect?

 

Q: How are “Native