If you want to perform a reset without triggering Google Device Protection, you need to do it through Settings. If your phone is reset through the Recovery menu, your Google

Remove the SIM card and reboot without the SIM card inserted.  If the phone continues to reboot, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646).  We are open

Press and hold your power key for a slow count of up to two minutes to see if the phone will power down.  If this does not work, please remove

Check to make sure Mobile Data is enabled in the Settings menu. If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM

Network issues aren't something easy to spell out in a FAQ besides a general "check your signal strength, check to make sure your mobile data is on".   If you

Open the battery door and take out the battery to find the sticker on the inside - if white it has not been exposed to moisture, red it has been

You may be able to re-attach the hinges with a pair of tweezers, or contact us to arrange to send the phone in for repairs.   If you need any

https://www.youtube.com/watch?v=jTHJVuySnHs   If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected].  We are open 24

https://www.youtube.com/watch?v=soc2pt-Grtg If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected].  We are open 24 hours

You do need a Google account only if you want to use Google services.  You WILL need a Google account in order to make sure your device stays up to