My phone was exposed to water and my charging port was not closed. What do I need to do?
The best thing to do when this message appears is to so make sure the device is powered off and is no longer in active use. Secondly, if there is
My device shows me a message that it is too hot and needs to cool down
The best thing to do first off when this message appears to so make sure the device is powered off and is no longer in active use. Also, if the
Why doesn’t my battery hold a charge?
There are a few causes for a battery not holding a charge. First off, as a battery gets older and older, the ability for the battery to hold a charge
How can I make my battery last longer? It seems to be running down quicker than I would expect.
There are a few things you can do to help cut down on battery drain. One of which being turning off Wi-Fi and Bluetooth if you are not using them
Why does my device feel warm while I am charging?
When a device is charging, the battery is receiving power from the cable, which can cause the device to warm up. Additionally, if you are actively using the phone while
Does my device support fast cable charging?
The XP8, XP5s and XP3 all support fast charging, allowing you to get the device fully charged and back up in running quicker. The quality of the fast charging will
Which charger goes with my Sonim XP8 device? Can I use other non-Sonim chargers to charge my Sonim XP8?
The XP8 uses a type C USB charging cable and the cables required to charge Sonim devices can be found on our website at: https://store.sonimtech.com/. Please DO NOT use a
Does my XP8 support Wireless Charging?
The XP8 has the capability to be charged wirelessly with a Drop-In Desktop charger, which are for sale on our website at https://store.sonimtech.com/. Currently these desktop chargers are the only