My device is not able to make calls
Network issues aren't something easy to spell out in a FAQ besides a general "check your signal strength, check to make sure your mobile data is on". If you
How do I know if my phone has been exposed to water?
Open the battery door and take out the battery to find the sticker on the inside - if white it has not been exposed to moisture, red it has been
My SIM tray door on my phone is loose or broken. How can I fix this?
You may be able to re-attach the hinges with a pair of tweezers or contact us to arrange to send the phone in for repairs. If you need any
How can I set the date and time manually on the XP5s?
NOTE: This video is using the XP3 as the model, however this same step-by-step approach works for the Sonim XP5s as well. https://www.youtube.com/watch?v=IcjKFdADZtE If you need any further assistance
How do I look up system information on my XP5s?
NOTE: This video is using the XP3 as the model, however this same step-by-step approach works for the Sonim XP5s as well. https://www.youtube.com/watch?v=bX_JdhLhiEE If you need any further assistance
How do I access the Stopwatch on the XP5s?
https://www.youtube.com/watch?v=ILmZnrCqpco If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]. We are open 24
How do I access the internet browser on the XP5s?
https://www.youtube.com/watch?v=DAJdVYcZz1s If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]. We are open 24
How do I use the flash notification on the XP5s?
https://www.youtube.com/watch?v=OpsKBsUjD1o If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]. We are open 24
How do I access my files on the XP5s?
NOTE: This video is using the XP3 as the model, however this same step-by-step approach works for the Sonim XP5s as well. https://www.youtube.com/watch?v=OQjEXHzTxO0 If you need any further assistance
How do I use my clock on the XP5s?
https://www.youtube.com/watch?v=X3fH0CzNb7Y If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected]. We are open 24