My device is not able to surf the web

Check to make sure Mobile Data is enabled in the Settings menu.   If you need any further assistance with this question, please contact the Sonim Customer Experience Center at

My device is not able to make calls

Network issues aren't something easy to spell out in a FAQ besides a general "check your signal strength, check to make sure your mobile data is on".   If you

How can I set an alarm on my XP3?

https://www.youtube.com/watch?v=zGwzAd9s5ps   If you need any further assistance with this question, please contact the Sonim Customer Experience Center at 1-833-MY-SONIM (1-833-697-6646) or email us at [email protected].  We are open 24