While it is not mandatory to register for warranty, it does save time in the event a device service request is required.
Find more info on Sonim’s warranty here: https://www.sonimtech.com/warranty-information/.
The device needs to have access to a data connection in order to submit the warranty registration.
Yes, the Sonim web portal has an option to bulk upload device information for warranty registration.
Device can be registered from the SCOUT application on the device (SCOUT > Support > Warranty Registration) or from the Sonim web portal www.sonimxperience.com
Sonim Warranty Registration can be updated via App Updater for XP3 and XP5s devices (SCOUT > Setup > App Updater > Check for updates). Use the Google Play™ store to
Sonim Warranty Registration is used for registering Sonim devices for warranty. It can be registered from the device from SCOUT app (SCOUT > Support > Warranty Registration) or via the
Why am I getting a message that says “A few resources need manual acceptance for provisioning to complete. Please click OK to proceed.”?
A few resources require your acceptance to complete the final provisioning. Sonim Setup Wizard will show this message as a reminder to complete this step. Once you click on OK,
Why am I getting a message that says “Battery Low! Please ensure that the phone is charged with at least 10 percent of battery”?
If a device shuts down in the middle of provisioning it can cause your device to malfunction, To prevent this, Sonim Setup Wizard requires your battery to be charged to
The provisioning logs show that resources have failed to provision. How do I find out the reason why those resources have failed?
The provisioner will have to check the configuration of the failed resources in the provisioning profile on Sonim Cloud.